Heywood Hotel in Austin deploys Volo

The Heywood Hotel Introduces In-Room Digital Concierge System

Brand New Offering Developed by Austin-Based Volo

Austin, TX, March 2019 – The Heywood Hotel is pleased to introduce a new in-room Digital Concierge tablet system, developed by Austin-based hospitality company Volo, available for guests to make the most of their stay. The new high-tech system will be implemented at the hotel starting this month, just in time for the South by Southwest Conference and Festival, March 8-17, 2019.

Each of the seven rooms at the Heywood Hotel will now be fully equipped with an elegantly designed in-room tablet outlining hotel information, amenities, and hand-selected recommendations from the knowledgeable locals on the Heywood concierge team.  The tablets feature fully customized content provided by the Heywood Hotel, and the sleek in-room tablets give hotel guests 24/7 interactive, touchscreen access to all hotel amenities along with helpful advice for making the most of their time in Austin.

“We are excited to offer this new amenity to help visitors discover Austin’s best sights, sounds, eats and drinks, as a part of the Heywood Hotel mission to deliver ‘a perfect 24 hours in Austin,’ says Heywood Hotel’s Owner and General Manager, Kathy Setzer. “Our Digital Concierge tablets provide a carefully curated selection of our favorite recommendations – only places we’ve personally tried and love – and are intended to augment the highly personalized, first-class concierge service that the Heywood Hotel is known for.”

The Austin experts at the Heywood Hotel have worked hand-in-hand with the technical experts at Volo in order to ensure the Digital Concierge systems are easy to use and provide the most valuable information for travelers. The Heywood Digital Concierge system will be one of Austin’s best resources for information about the city and how to navigate a perfect trip here.

Rates for the Heywood Hotel range from $179 – $319 in the low season (Summer and Winter) and $209 – $349 in the high season (Spring and Fall).

For more information on the Heywood Hotel or to book a room, please visit https://www.heywoodhotel.com/.

ABOUT THE HEYWOOD HOTEL:

The Heywood Hotel is a luxury boutique hotel located in Austin, Texas, featuring one of the most unique boutique experiences in North America. Opened in 2012 by local Austin couple Kathy Setzer and George Reynolds, the woman-owned and -operated property has an architecturally stunning design, and is home to seven “lucky” suites throughout 3,200 square feet.

The hotel’s unique design was completed by award-winning Austin-based architecture firm KRDB, whose creative reimagining transformed a modest bungalow into its current, progressive seven-suite format. Each en-suite room features a Scandinavian-influenced interior, with modern furniture and an abundance of natural light. The design touches run throughout the space, from the soaring ceilings of the reception area through the textiles and ceramics, almost exclusively made by Austin artisans. In addition to the custom-designed furniture and locally sourced artwork adorning the rooms, a second floor courtyard terrace crowns the property, and encourages relaxing evenings viewing the storied Texas stars.

Rates for the Heywood Hotel range from $179 – $319 in the low season (Summer and Winter) and $209 – $349 in the high season (Spring and Fall).

For more information & property images, please visit: Heywood Hotel.

ABOUT VOLO:


Volo is an Austin, Texas-based in-room tablet solution designed for the hospitality industry. The brainchild of co-founders Donald Craven, Jr., Benjamin Londa, and JP Maxwell, Volo aims to revolutionize the hotel guest experience with its ease of use, seamless functionality, and customized personalization. Volo proves to be a profit center and not a cost by driving revenue through up-sells and cross-sells, real-time service recovery and improved reputation management, cost savings from staff efficiency and reduced printing, and push notifications for promotions and direct bookings. Ultimately, more engagement and a better guest experience translate to real and measurable value to your property. Volo is built from the ground up using scalable cloud architecture. With no upfront costs and minimal staff training, Volo can be deployed as a stand-alone, drop-and- go solution. Together we can optimize your guest experience.